Nexsyis Collision News

New Feedback & Review Routing in Nexsyis You can now simplify the process of gathering post repair customer feedback by automatically sending a link after delivery to capture details of the repair experience and consolidate various review platform options into a single, convenient location. How It Works Once the vehicle is marked as delivered, a message with a link is automatically sent to the customer using their preferred communication method on file. By clicking the link,

Users can now manage repair payments in NexsyisNow with the PBS tab in the customer folder. This feature allows the user to enter the payment amounts for each line item based on who is paying and when. Once your entries balance against the total estimate (showing a difference of $0.00), approve the sheet to confirm the final amount to be collected at delivery from the customer. Overview Payment Breakdown Status Indicator The total dollar amount of all active estimates on th

Folder Notes We have redesigned the Folder Notes feature in NexsyisNow. You can now add notes from wherever in the folder by selecting +Add Note in the panel on the left: Select the Notes section to open the Folder Notes drawer to view all created notes. From there, you can perform the actions listed below: Search notes by keyword, date, or user to quickly find what you need Filter by category to view only the notes that matter to you Copy notes to your clipboard or print

Please note an upcoming change to how Excel reports open in Nexsyis. Going forward, all Excel-based reports will open directly in a new built-in spreadsheet viewer inside Nexsyis. Over the next few days, we’ll convert your existing Excel reports so that they open in this in-app viewer by default. This change is part of our broader goals to: Reduce dependency on outside tools (you’ll no longer need Excel installed just to view reports) Move Nexsyis toward a fully web-based exp

To help new users get familiarized with Nexsyis, we offer comprehensive training webinars that guide them through the system’s features and functionalities in a “repair lifecycle” format. Webinars are open to all Nexsyis clients and recommended for new hires. They provide a guided overview of key features in a “repair lifecycle” format and are designed alongside our online Learning Management System (LMS) to give users a strong foundation in Nexsyis. Each employee should use