Set up your business schedule
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Create an unlimted number of appointment types, i.e. "Drop," "Estimate," "Tow-In," "Warranty"
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Specify time-slot increments by day and appointment type
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Set when resources are unavailable to take appointments, i.e. "Lunch Break," "Meeting," "Vacation"
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Pre-define holidays that your location is closed so that cycle time is not affected
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Set goals for daily Drop appointment hours to see if you are meeting your expected capacity
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Customize the display of the information by user, including columns that are displayed and column sizes
Manage incoming appointments
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Schedule into open slots, or allow specific users to overbook
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See a variety of useful information, such as if the customer has requested a rental, owes a deductible, and any appointment-related notes
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Mark appointments as "Arrived" to put the vehicle into production
Monitor Progress
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Use the Schedule Book as a live-reporting tool, to view scheduled appointments for a specified date range and parameter. For example, view scheduled vehicles for the month by Insurance Company
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Report on no-shows and cancelled appointments for easy follow-up and reschedule