Scheduling

User-friendly scheduling that is flexible ,intuitive, and flows seamlessly into the repair process

Set up your business schedule

  • Create an unlimted number of appointment types, i.e. "Drop," "Estimate," "Tow-In," "Warranty"

  • Specify time-slot increments by day and appointment type

  • Set when resources are unavailable to take appointments, i.e. "Lunch Break," "Meeting," "Vacation"

  • Pre-define holidays that your location is closed so that cycle time is not affected

  • Set goals for daily Drop appointment hours to see if you are meeting your expected capacity

  • Customize the display of the information by user, including columns that are displayed and column sizes

Manage incoming appointments

  • Schedule into open slots, or allow specific users to overbook

  • See a variety of useful information, such as if the customer has requested a rental, owes a deductible, and any appointment-related notes

  • Mark appointments as "Arrived" to put the vehicle into production

Monitor Progress

  • Use the Schedule Book as a live-reporting tool, to view scheduled appointments for a specified date range and parameter. For example, view scheduled vehicles for the month by Insurance Company

  • Report on no-shows and cancelled appointments for easy follow-up and reschedule

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