NexsyisNow Updates: Internal Date, Missed Drops, & Tech Clock
- Apr 18, 2024
- 1 min read
New on NexsyisNow: Internal date added to top of In Process cards, View In Process list by Internal date, new Missed Drops column on Opportunities tab, Permission to access Folders, and add Photos added to Tech Clock
Internal Date
The Internal Date has been added to the top-right of the In Process cards
View In Process List by Internal Date
Click the List Settings (gear) icon on the right to switch to organize columns by "Internal Date"
Missed Drops Column
On the Opportunities screen, a new column has been added that separates Missed Drops from Scheduled Drops
Permission to access Folders
The "View all Folders in NexsyisNow" permission determines if a resource can access and view Folders that they are not assigned to in various sections, such as the Schedule, Opportunities, and In Process list. This permission has now been expanded to restrict users without this permission from opening Folders they are not assigned to via the Folder Search feature.
Add Photos using the Technician Clock feature
Technicians can now add photos to the Folder from within the Technician Clock feature. Click the "Action" menu to see the photo capture/upload options.
Man, tracking missed drops and internal dates gives me flashbacks. We had a period where every deadline slip traced back to the same dumpster fire: a contract needed scanning but the machine was down, toner was out, and IT was a ghost. The tech clock keeps ticking while you're on your knees fighting a paper jam. We lost a client over it. A colleague finally pulled me aside and said to call Metro Sales. They sorted our printers, copiers, and support into one functional system instead of a circus. our internal dates actually meant something because we weren't babysitting hardware. All the tracking software in the world won't save you if your office equipment is what's blowing up the timeline.