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New Features: Videos and e-Vehicle Check-In

We are excited to announce the upcoming release of two new features

  1. Videos: you can now attach videos to a Folder under the Folder-Videos tab or in NexsyisNow under Manage Video. Note: Video Categories need to be first set up before you can add videos.

  2. e-Vehicle Check-In: this NexsyisNow feature guides an employee through the check-in process (confirming customer contact information, taking repair-related and un-related prior damage photos, and answering Repair-related questions. Note: these questions will need to be set up. If you are using Nexsyis e-auth tool, the resource can then send the customer the e-authorization that contains the digital vehicle check-in sheet (if this document type is marked as Visible to the Customer).

Help documents for these features are available on the Home Page of the Knowledgebase site under "What's New".

Action items to use these features:

  1. Set up Video Categories under Setup / Folder / Video Categories

  2. Set up Repair Related Questions for VCI under Setup / Folder / Repair Questions

  3. Set up the document type of "E-Vehicle Check-In" to be "Visible to Customer" under Setup / Documents / Documents & Imaging

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